Keep the right people watching Jira requests
Help the person closest to a request follow the issue as it changes.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Why this helps
People who should track a request can miss updates because no one adds them to the ticket.
- Make relevant issue updates visible to a named stakeholder.
- Reduce manual watcher maintenance.
- Add a watcher only when the person and issue are identifiable.
Setup
Build it in a few focused steps.
- 1Connect Basin and Jira once in the Notis portal.
- 2Create an automation and describe how to identify a suitable watcher and the related Jira issue from a response.
- 3Choose a webhook trigger and select where run reports should go.
- 4Test with one real response naming a person who should follow a known issue.
Questions about this workflow
What identifier does Jira use for a watcher?
The Add Watcher to Issue action uses the user's Jira account id.
Can the response mention someone who is not in Jira?
If Notis cannot identify a Jira user, instruct it to report that outcome for follow-up.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Basin to Jira. A trigger fires from one place; an action lands in another.
Basin triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Basin and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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