Make duplicate request issues easier to review together
Connect likely repeats so the team can see the related work in one place.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Link Issues
Links two jira issues using a specified link type with optional comment.
Why this helps
Similar submissions can create disconnected Jira issues and split the team's follow-up.
- Make likely repeats visible together.
- Help the team compare related reports.
- Keep uncertain matches available for review.
Setup
Build it in a few focused steps.
- 1Connect Basin and Jira once in the Notis portal.
- 2Create an automation and describe what counts as a likely duplicate and how matching Jira issues should be linked.
- 3Choose a recurring schedule and select where run reports should go.
- 4Test with one real pair of duplicate issues and review the link.
Questions about this workflow
Will Notis delete duplicate issues?
No. This workflow links related Jira issues for review.
What if two issues are only loosely similar?
Define the evidence needed for a duplicate match and have Notis report uncertain cases without linking them.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Basin to Jira. A trigger fires from one place; an action lands in another.
Basin triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Basin and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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