Keep Jira tickets current with Basin clarifications
When a response adds missing details, carry those details into the existing Jira work.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Edit Issue
Updates an existing jira issue with field values and operations. supports direct field parameters (summary, description, assignee, priority, etc.) that are merged with the fields parameter. direct parameters take precedence.
Why this helps
A ticket can remain inaccurate after someone submits information that answers an open question.
- Keep existing work aligned with new response details.
- Avoid creating another ticket for a clarification.
- Ask Notis to update only when it finds a clear match.
Setup
Build it in a few focused steps.
- 1Connect Basin and Jira once in the Notis portal.
- 2Create an automation and describe how to identify clarifications, find the related issue, and update its relevant information.
- 3Choose a webhook trigger and select where run reports should go.
- 4Test with one real clarification linked to a known issue.
Questions about this workflow
Will this create a new issue when it cannot find a match?
The Edit Issue action updates existing issues. Tell Notis to report unmatched clarifications for review.
What details can the action update?
Edit Issue supports field values and operations, including direct parameters such as summary, description, assignee, and priority.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Basin to Jira. A trigger fires from one place; an action lands in another.
Basin triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Basin and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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