Bring aging Basin requests back to stakeholder attention
Make the requests that have waited too long visible to the people who can unblock them.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Send Notification for Issue
Sends a customized email notification for a jira issue.
Why this helps
Aging work is easy to overlook when no one has a reason to revisit the issue list.
- Highlight requests that exceed your follow-up interval.
- Send issue-level notifications with useful context.
- Keep attention focused on work that needs a decision.
Setup
Build it in a few focused steps.
- 1Connect Basin and Jira once in the Notis portal.
- 2Create an automation and describe the age threshold, issue match, and what context the notification should include.
- 3Choose a recurring schedule and select where run reports should go.
- 4Test with one real aging request and review the notification.
Questions about this workflow
Where does the age threshold come from?
Provide the interval in your instruction if it is not available in the response or Jira issue data.
Will every old issue trigger a notification?
Define which open requests need attention and instruct Notis to skip resolved or otherwise excluded issues.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Basin to Jira. A trigger fires from one place; an action lands in another.
Basin triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Basin and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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