Save customer story leads while the details are fresh
When a customer shares a result, capture what they said and what needs permission or verification before it becomes a story.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create a File from Text
Creates a new file in google drive from provided text content (up to 10mb), supporting various formats including automatic conversion to google workspace types.
Why this helps
Customer wins can be forgotten before anyone gathers proof or asks to share them.
- Preserve the customer's own stated outcome.
- Separate verified response details from claims to confirm.
- Keep permission status visible as unknown until supplied.
Setup
Build it in a few focused steps.
- 1Connect Basin and Google Drive once in the Notis portal.
- 2Create an automation named Customer story candidate.
- 3Tell Notis: When a Basin submission describes a customer result or success, create a Google Drive document summarizing the customer's account, stated outcome, evidence mentioned, and whether permission to share was given; mark unprovided proof or permission as unknown.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real customer success response.
Questions about this workflow
Does this publish a testimonial?
No. It creates a review brief. A stated result or permission should be verified before sharing.
What if no customer result is described?
The instruction applies only to responses describing a result or success.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Basin to Google Drive. A trigger fires from one place; an action lands in another.
Basin triggers
Google Drive actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add file sharing preference
Modifies sharing permissions for an existing google drive file, granting a specified role to a user, group, domain, or 'anyone'.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Copy file
Duplicates an existing file in google drive, identified by its `file id`.
Create Comment
Tool to create a comment on a file. use when you need to add a new comment to a specific file in google drive.
Create Shared Drive
Tool to create a new shared drive. use when you need to programmatically create a new shared drive for collaboration or storage.
Create File or Folder
Creates a new file or folder with metadata. use to create empty files or folders, or files with content by providing it in the request body (though this action primarily focuses on metadata creation).
Create a File from Text
Creates a new file in google drive from provided text content (up to 10mb), supporting various formats including automatic conversion to google workspace types.
Create a folder
Creates a new folder in google drive, optionally within a parent folder specified by its id or name; if a parent name is provided but not found, the action will fail.
Create Reply
Tool to create a reply to a comment in google drive. use when you need to respond to an existing comment on a file.
Connect any two apps with Notis in the middle.
Basin and Google Drive, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Google Drive.