Keep feedback replies from falling through the cracks
A scheduled review can bring unanswered feedback and a starting reply together.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Why this helps
Feedback can be acknowledged in the moment but still lack a considered response later.
- Review feedback on a predictable cadence.
- Create a draft for each item that meets your response criteria.
- Keep the final decision to send with you.
Setup
Build it in a few focused steps.
- 1Connect Basin and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis how to identify feedback needing a reply, how to determine whether it has already been answered, and to create a Gmail draft for each match.
- 4Pick a recurring schedule and choose where run reports should go.
- 5Test with one real response and verify both the match and the draft.
Questions about this workflow
How does Notis know whether someone already replied?
Provide an accessible reply status or other source in your instruction. Basin's description does not specify a response-status field.
Will it send the drafts?
No. They remain in Gmail for your review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Basin to Gmail. A trigger fires from one place; an action lands in another.
Basin triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Basin and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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