Bring aging orders back into view
Use a recurring review to surface orders that may need a human follow-up, based on details Baselinker provides.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Send Message
Send a text message to a telegram chat using the bot api.
Why this helps
Aging orders can go unnoticed when nobody has a simple list of what to revisit.
- Make aging orders easier to spot.
- Apply a status or age rule you define.
- Keep the output in a chat where follow-up can be discussed.
Setup
Build it in a few focused steps.
- 1Connect Baselinker and Telegram once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name the follow-up review.
- 3Describe the status or age rule and the order details to include, based on available data.
- 4Pick a recurring Notis cron trigger and choose a run report destination.
- 5Test with one real order example and confirm the review is useful.
Questions about this workflow
Can Notis know how long an order has been waiting?
Only if the connected data includes a relevant date or status history. If it does not, provide the needed age information another way.
Will it contact the customer automatically?
No. This workflow sends a Telegram review prompt for your team to act on.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Baselinker to Telegram. A trigger fires from one place; an action lands in another.
Baselinker triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message, including service messages, with certain limitations.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
Baselinker and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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