Keep cancelled orders from slipping through
Get a Slack update when an order is cancelled so the team can review the context and decide what needs to happen next.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Post message to channel
Deprecated: posts a message to a slack channel, direct message, or private channel. use `send message` instead.
Why this helps
Cancellations may require follow-up, but can be overlooked when they are only visible during a manual order review.
- Make each cancellation visible to the right Slack audience.
- Include the available cancellation reason and order context.
- Help the team notice cancellations that may need follow-up.
Setup
Build it in a few focused steps.
- 1Connect Baselinker and Slack once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to post a Slack message for each incoming Baselinker cancellation, including the available reason and order details.
- 4Choose a webhook trigger and select where Notis should send run reports.
- 5Test with one real cancellation and review the message.
Questions about this workflow
Will the cancellation reason always be included?
Only if the reason is available in the incoming request or Baselinker data Notis can access.
Does the workflow reverse the cancellation?
No. It reports the cancellation in Slack for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Baselinker to Slack. A trigger fires from one place; an action lands in another.
Baselinker triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Baselinker and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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