Give every order exception a clear next step
Send an order exception to Notis and get a Linear issue with the context your team needs to act.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Why this helps
Order problems can get buried in sales operations while the team is working in Linear.
- Keep order problems visible alongside other team work.
- Include the order details provided in the webhook request.
- Give a teammate one place to record investigation and follow-up.
Setup
Build it in a few focused steps.
- 1Connect Baselinker and Linear once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name and prompt.
- 3Describe that each submitted order exception should become a Linear issue with the provided order context and requested follow-up.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real order exception.
Questions about this workflow
What starts this automation?
An HTTP request to its Notis webhook starts a run. Baselinker exposes no trigger events in this setup.
Will it invent missing order details?
No. The issue can only include details present in the webhook request or otherwise supplied to Notis.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Baselinker to Linear. A trigger fires from one place; an action lands in another.
Baselinker triggers
Linear actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a comment
Creates a new comment on a specified linear issue.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Baselinker and Linear, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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