Prepare a clear message about a shipment delay
Start with the shipment context and review a thoughtful customer update before sending it.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Why this helps
Writing about a delay is harder when the shipment status has to be looked up separately from the customer communication.
- Start the draft when a delay is reported
- Use available shipment context
- Review the wording before sending
Setup
Build it in a few focused steps.
- 1Connect Baselinker and Gmail once in the Notis portal.
- 2Create an automation named Shipment delay draft.
- 3Tell Notis to use the shipment identified by the request and prepare a clear Gmail draft that shares only available, confirmed details.
- 4Pick a webhook trigger, choose where run reports go, and test with one real example.
Questions about this workflow
Will the message include an estimated delivery date?
Only if the request or Baselinker data provides a confirmed estimate. Ask Notis to flag missing timing instead of guessing.
Does it send the draft?
No. The action creates a Gmail draft for you to review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Baselinker to Gmail. A trigger fires from one place; an action lands in another.
Baselinker triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Baselinker and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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