Catch orders that need a customer follow-up
Bring possible customer follow-ups into one review, based on the order information Baselinker provides.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Why this helps
It is easy to miss a customer who is waiting for an update when follow-up depends on manually checking order records.
- See potential follow-ups together
- Use available order details to guide review
- Reduce manual order-by-order checks
Setup
Build it in a few focused steps.
- 1Connect Baselinker and Gmail once in the Notis portal.
- 2Create an automation named Customer follow-up review.
- 3Tell Notis to review Baselinker orders for signs that a customer update may be needed and prepare a Gmail summary for review.
- 4Pick a recurring schedule, choose where run reports go, and test with one real example.
Questions about this workflow
Does Baselinker provide the customer's email conversation history?
This workflow can use order information available from Baselinker. If you need inbox history considered too, include Gmail as an input in the instruction and confirm the connected account can access it.
Can Notis decide exactly when a customer needs an update?
Notis can identify signals present in the data. State the criteria you want it to use in the automation instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Baselinker to Gmail. A trigger fires from one place; an action lands in another.
Baselinker triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Baselinker and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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