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Prepare a customer update from a Baselinker order

Turn an order follow-up request into a customer-ready draft, with the details checked against Baselinker.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create email draft

Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.

Why this helps

Writing a clear order update takes extra context switching when the order details are in Baselinker and the conversation belongs in Gmail.

  • Start the update from an HTTP request
  • Keep the order context close while drafting
  • Review the message before sending

Setup

Build it in a few focused steps.

  • 1Connect Baselinker and Gmail once in the Notis portal.
  • 2Create an automation named Order update draft.
  • 3Tell Notis to use the Baselinker order context provided for the request and prepare a clear customer update as a Gmail draft.
  • 4Pick a webhook trigger, choose where run reports go, and test with one real example.

Questions about this workflow

Does the workflow send the message to the customer?

No. This workflow creates a Gmail draft for review. You can check it before sending.

What starts the automation?

An HTTP request starts the webhook trigger. The request should identify the order or provide the relevant request context.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Baselinker to Gmail. A trigger fires from one place; an action lands in another.

Baselinker triggers

Gmail actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Modify email labels

Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create email draft

Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.

ActionInstant

Create label

Creates a new label with a unique name in the specified user's gmail account.

ActionInstant

Delete Draft

Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.

ActionInstant

Delete message

Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.

ActionInstant

Fetch emails

Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.

ActionInstant

Fetch message by message ID

Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.

ActionInstant

Fetch Message by Thread ID

Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.

ActionInstant

Connect any two apps with Notis in the middle.

Baselinker and Gmail, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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