Review cancellation requests with order context
Keep the request and the order details together so you can decide the next step with less searching.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Why this helps
Cancellation requests can interrupt other work while you look for the order record and check its current state.
- Start a review from a request
- Gather available order context
- Keep the final decision with you
Setup
Build it in a few focused steps.
- 1Connect Baselinker and Gmail once in the Notis portal.
- 2Create an automation named Cancellation request review.
- 3Tell Notis to look up the Baselinker order identified by the request and prepare a Gmail summary of its available status and cancellation context.
- 4Pick a webhook trigger, choose where run reports go, and test with one real example.
Questions about this workflow
Will it cancel the Baselinker order?
No. This workflow prepares a review summary. It does not change the order or send a customer response.
What if the request does not identify an order?
Ask Notis to report that the order reference is missing so you can resolve it before deciding.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Baselinker to Gmail. A trigger fires from one place; an action lands in another.
Baselinker triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Baselinker and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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