Answer task questions with Basecamp context
Keep a task question and its answer together in the WhatsApp conversation, with Basecamp details close at hand.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send reply
Send a reply to a specific message in a whatsapp conversation. this creates a contextual reply that shows which message you're responding to. note: the reply will be delivered to the recipient only if they have texted first.
Why this helps
A question in chat can require a separate Basecamp search, interrupting the work already underway.
- Respond in the thread where the question arrived.
- Use task context to make a reply more useful.
- Cut down on switching between chat and project tracking.
Setup
Build it in a few focused steps.
- 1Connect Basecamp and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation.
- 3Tell Notis to use the Basecamp task details provided for the request and draft a reply to the specified WhatsApp message.
- 4Pick the notis_webhook trigger and choose a report channel.
- 5Test with a real task question and its corresponding WhatsApp message.
Questions about this workflow
Will Notis detect Basecamp task changes automatically?
No Basecamp trigger events are provided here. An HTTP request must start this workflow.
What does Send reply do?
It sends a contextual reply to a specific message in a WhatsApp conversation. Delivery requires that the recipient has texted first.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Basecamp to Whatsapp. A trigger fires from one place; an action lands in another.
Basecamp triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Basecamp and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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