Turn incident learnings into Jira follow-up work
Make sure concrete fixes identified in incident notes become visible work the team can track.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
Incident reviews can identify fixes that never reach a tracked backlog after the urgency has passed.
- Carry concrete lessons into the team's backlog.
- Reduce the risk of follow-up actions being forgotten.
- Separate action items from incident narrative.
Setup
Build it in a few focused steps.
- 1Connect Basecamp and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3In one instruction, ask Notis to create Jira issues for concrete corrective actions in incident notes and skip observations without an action.
- 4Choose a recurring schedule and a channel for run reports.
- 5Test with one real incident note and inspect the follow-up issues.
Questions about this workflow
Will it create an issue for every lesson?
Ask Notis to create issues only for concrete corrective work with an identifiable outcome.
Can it avoid duplicating existing follow-ups?
Include an instruction to check for matching Jira work first. Matching depends on the details available in both apps.
What if the notes do not name a project?
Include the Jira project in the notes or your instruction so the issues have a clear destination.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Basecamp to Jira. A trigger fires from one place; an action lands in another.
Basecamp triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Basecamp and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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