Turn client reports in Basecamp into Jira bugs
Capture the reported behavior and create a useful Jira bug before the details are lost in conversation.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
Client-reported problems can get acknowledged in Basecamp but never become trackable work for the team.
- Turn actionable reports into trackable bugs.
- Reduce repeated transcription of client details.
- Keep the original report available for context.
Setup
Build it in a few focused steps.
- 1Connect Basecamp and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3In one instruction, ask Notis to create a Jira bug only when the report describes reproducible or actionable behavior, and include the source context.
- 4Choose a webhook trigger and a channel for run reports.
- 5Test with one real report and review the created bug.
Questions about this workflow
What if the report lacks reproduction details?
Instruct Notis to create an issue only when enough information exists, and otherwise report the missing details for follow-up.
Can it create a task instead of a bug?
Yes, describe the appropriate Jira issue type in your instruction, provided that type is available in the project.
Does the workflow include the original report?
Ask Notis to include a concise summary and relevant source context in the issue it creates.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Basecamp to Jira. A trigger fires from one place; an action lands in another.
Basecamp triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Basecamp and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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