Turn Backendless service events into Salesforce tasks
When a service event needs a human follow-up, send it through Backendless and put a task in Salesforce.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create task
Creates a new task in salesforce to track activities, to-dos, and follow-ups related to contacts, leads, or other records.
Why this helps
Service events that need follow-up can sit in Backendless without becoming a visible to-do.
- Convert actionable events into tracked to-dos
- Keep follow-ups in the CRM your team already checks
- Include available context from the service event
Setup
Build it in a few focused steps.
- 1Connect Backendless and Salesforce once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to create a Salesforce task for each Backendless event that needs follow-up, using the event context and any related record identifier provided.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real event and check that the task is useful and linked as intended.
Questions about this workflow
Does the event need to include a Salesforce record identifier?
Include a relevant identifier when you want the task associated with a specific Salesforce record. Notis cannot infer an unavailable relationship.
Can this use a scheduled run instead?
This workflow is designed for an HTTP request trigger so the task can be created when Backendless sends an event.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Backendless to Salesforce. A trigger fires from one place; an action lands in another.
Backendless triggers
Salesforce actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Salesforce Account
Deprecated: creates a new salesforce account using a json post request, requiring 'name'; specific fields (e.g., custom, dunsnumber) may have org-level prerequisites.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add contact to campaign
Adds a contact to a campaign by creating a campaignmember record, allowing you to track campaign engagement.
Add lead to campaign
Adds a lead to a campaign by creating a campaignmember record, allowing you to track campaign engagement.
Add product to opportunity
Adds a product (line item) to an opportunity. the product must exist in a pricebook entry that's associated with the opportunity's pricebook.
Apply lead assignment rules
Applies configured lead assignment rules to a specific lead, automatically routing it to the appropriate owner based on your organization's rules.
Associate contact to account
Associates a contact with an account by updating the contact's accountid field.
Clone opportunity with products
Clones an opportunity and optionally its products (line items). creates a new opportunity with the same field values and products as the original.
Clone record
Creates a copy of an existing salesforce record by reading its data, removing system fields, and creating a new record. optionally apply field updates to the clone.
Connect any two apps with Notis in the middle.
Backendless and Salesforce, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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