Keep Backendless user feedback with Jira work
Put incoming user feedback beside the Jira issue it relates to, so teams can consider the user's words while they work.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Why this helps
Feedback collected by a backend service can stay disconnected from the issue the team is already discussing.
- Keep reported feedback with the related Jira issue.
- Reduce context switching between feedback records and tickets.
- Preserve details provided in the incoming request.
Setup
Build it in a few focused steps.
- 1Connect Backendless and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to add incoming Backendless feedback as a comment on the Jira issue identified in the request.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real feedback request and issue key.
Questions about this workflow
Does this create a new Jira issue?
No. This workflow adds a comment to an existing issue. The request needs to identify the Jira issue.
Can Notis decide which issue matches the feedback?
Notis can reason over the request data, but the issue key or enough matching context must be provided for reliable routing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Backendless to Jira. A trigger fires from one place; an action lands in another.
Backendless triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Backendless and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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