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Notis

Give Jira follow up from Backendless open work an owner

Schedule a review of Backendless work records and let Notis assign related Jira issues based on the ownership information available.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

Why this helps

Open work can remain unassigned when ownership sits in a backend record instead of the Jira issue.

  • Find open work that still needs a Jira owner.
  • Use Backendless ownership context to route follow up.
  • Reduce repeated manual assignment checks.

Setup

Build it in a few focused steps.

  • 1Connect Backendless and Jira once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name.
  • 3Tell Notis to review Backendless open work and assign each related Jira issue to its recorded owner, using the default assignee when the owner is unavailable.
  • 4Choose a recurring schedule and where run reports should go.
  • 5Test with one real open record and related Jira issue.

Questions about this workflow

What if Backendless does not have owner information?

Tell Notis to use Jira's default assignee when no owner is available, or ensure an owner identifier is included in the Backendless record.

Does this create issues for records with no Jira issue?

No. This workflow assigns related existing issues. Use a separate create issue workflow for records that need new tickets.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Backendless to Jira. A trigger fires from one place; an action lands in another.

Backendless triggers

Jira actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Attachment

Uploads and attaches a file to a jira issue.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Comment

Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.

ActionInstant

Add Watcher to Issue

Adds a user to an issue's watcher list by account id.

ActionInstant

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

ActionInstant

Bulk Create Issues

Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.

ActionInstant

Create Issue

Creates a new jira issue (e.g., bug, task, story) in a specified project.

ActionInstant

Link Issues

Links two jira issues using a specified link type with optional comment.

ActionInstant

Create Project

Creates a new jira project with required lead, template, and type configuration.

ActionInstant

Connect any two apps with Notis in the middle.

Backendless and Jira, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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