Keep Jira current with Backendless account changes
Carry important account changes from Backendless into the Jira issue where your team is tracking the work.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Edit Issue
Updates an existing jira issue with field values and operations. supports direct field parameters (summary, description, assignee, priority, etc.) that are merged with the fields parameter. direct parameters take precedence.
Why this helps
A change recorded in the backend can leave its related Jira ticket stale, causing teams to make decisions with old context.
- Keep related Jira issue details current.
- Preserve account context from the incoming report.
- Avoid manually checking backend records for changes.
Setup
Build it in a few focused steps.
- 1Connect Backendless and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to update the Jira issue identified in each account state request with the reported change.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real account state change.
Questions about this workflow
Which Jira fields can be updated?
Ask Notis to update the relevant issue details using the information in the request. The request must provide the values needed for the update.
Can this workflow find a ticket from an account identifier alone?
Notis can analyze available request data, but reliable matching depends on the account identifier being present in the issue or supplied with a matching rule.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Backendless to Jira. A trigger fires from one place; an action lands in another.
Backendless triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Backendless and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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