Keep customer follow-up from slipping
Turn the details you send to Notis into a concise Drive note with commitments and next steps clearly listed.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create a File from Text
Creates a new file in google drive from provided text content (up to 10mb), supporting various formats including automatic conversion to google workspace types.
Why this helps
Customer follow-up can fall through when commitments are scattered across records.
- Gather commitments in a document people can revisit.
- Separate supplied next steps from background context.
- Reduce re-reading before a follow-up.
Setup
Build it in a few focused steps.
- 1Connect Backendless and Google Drive once in the Notis portal.
- 2Create an automation named Customer Follow-up Note.
- 3In one instruction, ask Notis to create a Drive note from the customer request, listing only supplied commitments and next steps.
- 4Pick the webhook trigger and choose a run report destination.
- 5Test with one real customer follow-up request.
Questions about this workflow
Will this send a message to the customer?
No. It creates a Drive note for your team.
What if no next steps were provided?
The note can say none were specified rather than inventing tasks.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Backendless to Google Drive. A trigger fires from one place; an action lands in another.
Backendless triggers
Google Drive actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add file sharing preference
Modifies sharing permissions for an existing google drive file, granting a specified role to a user, group, domain, or 'anyone'.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Copy file
Duplicates an existing file in google drive, identified by its `file id`.
Create Comment
Tool to create a comment on a file. use when you need to add a new comment to a specific file in google drive.
Create Shared Drive
Tool to create a new shared drive. use when you need to programmatically create a new shared drive for collaboration or storage.
Create File or Folder
Creates a new file or folder with metadata. use to create empty files or folders, or files with content by providing it in the request body (though this action primarily focuses on metadata creation).
Create a File from Text
Creates a new file in google drive from provided text content (up to 10mb), supporting various formats including automatic conversion to google workspace types.
Create a folder
Creates a new folder in google drive, optionally within a parent folder specified by its id or name; if a parent name is provided but not found, the action will fail.
Create Reply
Tool to create a reply to a comment in google drive. use when you need to respond to an existing comment on a file.
Connect any two apps with Notis in the middle.
Backendless and Google Drive, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Google Drive.