Draft an email response to a Backendless service alert
Get a clear incident update ready for review when a Backendless service sends an alert.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Why this helps
Writing the same kind of incident update from scratch takes attention away from resolving the issue.
- Start an incident update using details included in the alert.
- Keep a person in control of reviewing and sending the message.
Setup
Build it in a few focused steps.
- 1Connect Backendless and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Describe in one instruction how Notis should turn the incoming alert details into a Gmail draft, including intended recipients and the facts to include.
- 4Pick the webhook trigger, choose where run reports go, and test with one real service alert.
Questions about this workflow
Will the draft be sent automatically?
No. The Gmail action creates a draft for review. Sending it requires a separate send action.
Where do recipients come from?
They need to be specified in your instruction or included in the incoming Backendless request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Backendless to Gmail. A trigger fires from one place; an action lands in another.
Backendless triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Backendless and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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