Send a meeting follow-up that can reach beyond the service window
Use an approved WhatsApp template when a meeting follow-up needs to go out outside the 24-hour messaging window.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send template message
Send a template message to a whatsapp number.
Why this helps
A useful follow-up can arrive too late for a regular WhatsApp message to be delivered.
- Use an approved template for a time-sensitive follow-up.
- Share meeting outcomes without composing each message manually.
- Support follow-up when a regular message is outside its allowed window.
Setup
Build it in a few focused steps.
- 1Connect Avoma and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name and prompt.
- 3In one instruction, ask Notis to use the supplied meeting outcome and send the appropriate approved WhatsApp template.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real meeting and an approved template available to the connected WhatsApp business account.
Questions about this workflow
Can this send any free-form message outside the 24-hour window?
This workflow uses a WhatsApp template. Templates must be approved before use and are required for messages sent outside the 24-hour window.
Does this create or approve the template?
No. The workflow sends an existing approved template; template creation and approval are separate.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Avoma to Whatsapp. A trigger fires from one place; an action lands in another.
Avoma triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Avoma and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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