Keep customer commitments visible from Avoma
Review what was promised in recent customer conversations without reopening each meeting record.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Send Message
Send a text message to a telegram chat using the bot api.
Why this helps
A commitment made in a call can be difficult to track when it is buried in a transcript or notes.
- See customer commitments from multiple recent meetings together.
- Keep supporting meeting context close to the reminder.
- Call out missing owners or dates instead of guessing.
Setup
Build it in a few focused steps.
- 1Connect Avoma and Telegram once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis in plain language from any channel.
- 3Ask Notis to review recent customer meeting records and send a Telegram digest of explicit commitments with any stated owner, date, and context.
- 4Choose a recurring schedule and select where run reports should go.
- 5Test against real customer meeting records with known commitments.
Questions about this workflow
Can this distinguish promises from suggestions?
Ask Notis to include only explicit commitments supported by the meeting data and to flag ambiguous statements for review.
Will it add deadlines that were not stated?
No. The instruction should say to include dates only when they appear in the available record.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Avoma to Telegram. A trigger fires from one place; an action lands in another.
Avoma triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message, including service messages, with certain limitations.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
Avoma and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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