Keep the words customers actually use
Save useful customer phrasing while retaining the meeting context that gives each quote meaning.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create a record
Creates a new record in a specified airtable table; field values must conform to the table's column types.
Why this helps
Good customer language is hard to reuse when it sits inside a full call transcript with no easy way to find it again.
- Make selected customer language easier to find.
- Keep relevant context beside each quote.
- Support later customer research and messaging review.
Setup
Build it in a few focused steps.
- 1Connect Avoma and Airtable once in the Notis portal.
- 2Create an automation in Automations, New Automation, with a name and prompt.
- 3In one instruction, ask Notis to save only concise, relevant customer quotes with nearby context and no fabricated wording.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real Avoma conversation containing useful customer language.
Questions about this workflow
Will the saved quote be verbatim?
Ask Notis to preserve exact wording when quoting and to label any summary as a paraphrase.
Can it decide whether a quote is useful?
You can tell Notis what makes a quote useful, such as a clearly stated need or objection.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Avoma to Airtable. A trigger fires from one place; an action lands in another.
Avoma triggers
Airtable actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create base
Creates a new airtable base with specified tables and fields within a workspace; ensure field options are valid for their type.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Comment
Creates a new comment on a specific record within an airtable base and table.
Create Field
Creates a new field within a specified table in an airtable base.
Create multiple records
Creates multiple new records in a specified airtable table.
Create a record
Creates a new record in a specified airtable table; field values must conform to the table's column types.
Create table
Creates a new table within a specified existing airtable base, allowing definition of its name, description, and field structure.
Delete Comment
Deletes an existing comment from a specified record in an airtable table.
Delete multiple records
Deletes up to 10 specified records from a table within an airtable base.
Connect any two apps with Notis in the middle.
Avoma and Airtable, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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