Keep useful customer topic research together
Gather recurring web context around the questions and topics your customers care about.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Why this helps
Customer topic research gets fragmented when each question sends you back to a different collection of pages.
- Review selected customer topics in one place.
- Gather fresh web summaries on a recurring schedule.
- Keep supporting links with the findings.
Setup
Build it in a few focused steps.
- 1Connect Autom and Gmail once in the Notis portal.
- 2Create an automation named Customer Topic Web Digest.
- 3Tell Notis to use Autom to summarize current web information for your chosen customer topics and create a Gmail draft with key findings and links.
- 4Pick the recurring schedule trigger and choose where run reports go.
- 5Test with one real customer topic.
Questions about this workflow
Does this identify what your customers are asking?
It researches the topics you specify. Customer questions must be supplied or sourced separately.
Does the draft include older summaries for comparison?
Only if those summaries are available or supplied. Otherwise it covers the current run.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Autom to Gmail. A trigger fires from one place; an action lands in another.
Autom triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Autom and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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