Bring payment intent details into support review
Give support a concise view of the payment intent tied to a user case, using the reference your application provides.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve payment intent
Retrieves a paymentintent by its id; `client secret` is required if a publishable api key is used.
Why this helps
Support agents lose time switching tools and searching for the transaction behind a customer question.
- Reduces manual searching during payment support.
- Keeps the case tied to a payment intent reference from your app.
- Helps route useful billing context into an existing report channel.
Setup
Build it in a few focused steps.
- 1Connect Authyo and Stripe in the Notis portal once.
- 2Create an automation in Automations, New Automation, and name the payment support lookup.
- 3Tell Notis: when my app reports a support case with a Stripe payment intent ID, retrieve that intent and summarize its relevant details.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one real case and confirm the supplied intent ID returns the expected payment.
Questions about this workflow
Does Notis find payment intents from an Authyo account automatically?
No. Your application should include the Stripe payment intent ID or another reliable reference in the webhook request.
What if the connection uses a publishable API key?
A client secret is required to retrieve a payment intent when a publishable API key is used.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Authyo to Stripe. A trigger fires from one place; an action lands in another.
Authyo triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Authyo and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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