Give support a HubSpot trail for OTP issues
When your system flags an OTP issue, create a CRM record that helps your team pick up the thread.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create a batch of emails
Creates multiple email objects for record-keeping (does not send emails) within hubspot crm in a single batch, allowing properties and associations to other crm objects to be set for each email.
Why this helps
Support can lose time piecing together a user's OTP issue across separate authentication logs and CRM records.
- Keep selected issue context in HubSpot
- Reduce manual support note taking
- Make follow-up easier to find
Setup
Build it in a few focused steps.
- 1Connect Authyo and HubSpot once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name the support record outcome.
- 3Tell Notis to create a HubSpot email engagement for each OTP issue webhook, using the supplied context.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real issue event and check the HubSpot record.
Questions about this workflow
Will this identify failed OTPs automatically?
Only if your system sends an issue event to the Notis webhook. Authyo does not provide a listed native Notis trigger.
Does this open a HubSpot support ticket?
No. The available action creates an email engagement record, not a ticket.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Authyo to Hubspot. A trigger fires from one place; an action lands in another.
Authyo triggers
Hubspot actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add asset association
Associates an existing asset ('form', 'object list', or 'external web url') with a specified hubspot marketing campaign.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add token to event template
Adds a new custom data token to an existing event template for a specified hubspot application, optionally populating a crm object property if objectpropertyname is provided.
Archive email
Archives the hubspot email specified by `emailid` by moving it to the recycling bin, making it inaccessible unless restored.
Archive a batch of emails by ID
Archives multiple hubspot crm emails by id; ids must exist as archiving is irreversible.
Archive a batch of quotes by id
Archives a batch of existing, non-archived quotes by their ids; this action is irreversible and useful for managing outdated or irrelevant quotes.
Archive batch of companies by id
Archives a batch of companies by their unique ids; targeted companies must exist, not be previously archived, and this api operation is irreversible.
Archive batch of contacts by id
Archives a batch of existing contacts by their hubspot crm ids, rendering them inactive; this action is irreversible via the api and requires manual restoration or a separate unarchive endpoint.
Archive batch of deals by id
Archives a batch of existing deals by their unique hubspot ids, removing them from active views and reports (soft delete); archived deals may be restorable.
Connect any two apps with Notis in the middle.
Authyo and Hubspot, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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