Keep passwordless authentication cases together
Give each relevant Authyo notification a support record your team can review and resolve.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create a record
Creates a new record in a specified airtable table; field values must conform to the table's column types.
Why this helps
When login friction reaches the team through scattered channels, support context and event details get separated.
- Keep related authentication cases in one table.
- Preserve the event details provided with each notification.
- Make investigation handoffs easier to follow.
Setup
Build it in a few focused steps.
- 1Connect Authyo and Airtable once in the Notis portal and prepare an existing support case table.
- 2Create an automation in Automations, New Automation, and name it for passwordless support.
- 3Tell Notis to create a case record for each incoming Authyo passwordless notification, retaining useful source context.
- 4Choose notis_webhook and configure the notification sender to call the Notis endpoint.
- 5Pick a report channel and test with one real notification.
Questions about this workflow
How does Notis know which notifications are support cases?
Describe the relevant event details or criteria that Authyo includes. Missing indicators must be supplied in the request or instruction.
Will this open a support ticket in another system?
No. The listed action creates an Airtable record.
Can it include a customer identity?
Only if that identity is included in the notification and appropriate to retain in your Airtable table.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Authyo to Airtable. A trigger fires from one place; an action lands in another.
Authyo triggers
Airtable actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create base
Creates a new airtable base with specified tables and fields within a workspace; ensure field options are valid for their type.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Comment
Creates a new comment on a specific record within an airtable base and table.
Create Field
Creates a new field within a specified table in an airtable base.
Create multiple records
Creates multiple new records in a specified airtable table.
Create a record
Creates a new record in a specified airtable table; field values must conform to the table's column types.
Create table
Creates a new table within a specified existing airtable base, allowing definition of its name, description, and field structure.
Delete Comment
Deletes an existing comment from a specified record in an airtable table.
Delete multiple records
Deletes up to 10 specified records from a table within an airtable base.
Connect any two apps with Notis in the middle.
Authyo and Airtable, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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