Turn an Attio resolution decision into a Stripe refund
Carry the final resolution and payment reference into the refund action without rebuilding the request.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
Once a customer issue is resolved, refund execution can lag behind the decision and prolong follow-up.
- Move an approved resolution into Stripe promptly.
- Tie the refund to the referenced charge or payment intent.
- Keep a run report for the customer follow-up.
Setup
Build it in a few focused steps.
- 1Connect Attio and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for resolution refunds.
- 3In one instruction, tell Notis how to identify resolution decisions that authorize a refund, match the Stripe payment, and create the specified refund.
- 4Pick a webhook trigger and choose where run reports should go.
- 5Test with one real resolved case and review the refund and run report.
Questions about this workflow
Can it refund an amount different from the full payment?
Yes. Specify the approved amount for a partial refund, or instruct Notis to create a full refund.
What happens if the resolution has no payment reference?
Tell Notis to skip the request and report that it needs a charge or payment intent reference.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Attio to Stripe. A trigger fires from one place; an action lands in another.
Attio triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Attio and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Stripe.