Refund canceled paid interview bookings
Canceled booking, refund handled. Ask Notis to verify the payment and refund the booking in Stripe.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
Canceled paid interviews can leave founders searching through booking and payment records before they can refund the right person.
- Connects a cancellation to the relevant Stripe payment using information available in the webhook or interview record.
- Reduces manual payment lookups after a cancellation.
- Leaves a run report for review.
Setup
Build it in a few focused steps.
- 1Connect Async interview and Stripe once in the Notis portal.
- 2Create an automation in the portal or tell Notis in plain language from any channel.
- 3Describe that canceled paid bookings should be matched to their Stripe payment and refunded according to your refund policy.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real canceled booking and verify the refund amount and payment match.
Questions about this workflow
What information does Notis need to find the payment?
The webhook or interview record must provide a reliable payment reference, such as the Stripe charge or payment intent ID, or enough identifying information to locate it. Supply the amount and refund policy if they are not available in the record.
Will every cancellation be refunded?
Describe your refund policy in the automation instruction. Notis should use that policy and available booking details; missing policy details or an ambiguous payment should be reported for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Async interview to Stripe. A trigger fires from one place; an action lands in another.
Async interview triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Async interview and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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