Give customer voice feedback a regular Jira review
Batch review customer recordings on a schedule and bring clear requests into your team's Jira queue.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
Customer voice feedback can accumulate faster than a team has time to review it and capture the requests.
- Set a regular review rhythm for customer audio.
- Create Jira issues for distinct requests that merit triage.
- Keep supplied customer context attached to each issue.
Setup
Build it in a few focused steps.
- 1Connect Astica AI and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name and prompt.
- 3In one instruction, tell Notis to review customer recordings supplied for each run and create Jira issues for distinct, explicit requests with their available context.
- 4Choose a recurring schedule and where run reports should go.
- 5Test with a real recording set and confirm requests remain distinct and accurate.
Questions about this workflow
Does this workflow prioritize customer requests?
It creates issues for triage. Priority requires criteria and evidence that you supply in the instruction or request.
Can it include customer identity?
Include appropriate customer context with the recordings and tell Notis which details to retain in Jira.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Astica ai to Jira. A trigger fires from one place; an action lands in another.
Astica ai triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Astica ai and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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