Capture customer requests from audio
Turn voice messages into searchable product requests without replaying every note during triage.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
Customer requests shared in audio are easy to miss when they are not captured in the product team's working queue.
- Give spoken customer requests a searchable record.
- Keep supplied customer context beside the request.
- Reduce manual replay and transcription during product triage.
Setup
Build it in a few focused steps.
- 1Connect Astica AI and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name and prompt.
- 3Tell Notis to summarize clear customer requests from submitted audio and create a Jira issue with the supplied customer and product context.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real message and verify the summary preserves the customer's request.
Questions about this workflow
Will this workflow add the request to a roadmap?
No. It creates a Jira issue for your team to triage; roadmap decisions remain with your team.
What if a recording includes several unrelated requests?
Tell Notis how to handle distinct requests in the instruction, and review the resulting issue or issues during testing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Astica ai to Jira. A trigger fires from one place; an action lands in another.
Astica ai triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Astica ai and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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