Review the right Stripe subscription after a cancellation conversation
Turn a cancellation conversation into a focused review with the subscription status and transcript context in one run report.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve subscription
Retrieves detailed information for an existing stripe subscription using its unique id.
Why this helps
A cancellation discussion can be mistaken for a final instruction, or the team may lack the subscription details needed to respond.
- Surface subscription details for faster follow-up
- Keep exploratory discussion distinct from a clear cancellation instruction
- Flag requests that lack a subscription ID
Setup
Build it in a few focused steps.
- 1Connect AssemblyAI and Stripe once in the Notis portal.
- 2Create an automation and name it for cancellation call review.
- 3In one instruction, ask Notis to retrieve the subscription identified in the request when cancellation is discussed, summarize the transcript and subscription status, and flag missing IDs for follow-up.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real transcript and confirm the retrieved subscription matches the supplied ID.
Questions about this workflow
Does this workflow cancel a subscription?
No. It retrieves subscription details for review. The Stripe action used here does not change or cancel the subscription.
What if the transcript contains a clear cancellation request?
The run report can surface that request alongside the subscription details so the team can decide on the next step.
What does the webhook need?
Send the transcript and the Stripe subscription ID. Without an ID, Notis should report that it cannot identify which subscription to retrieve.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link AssemblyAI to Stripe. A trigger fires from one place; an action lands in another.
AssemblyAI triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
AssemblyAI and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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