Catch urgent issues mentioned in calls
Let explicit blockers and escalations reach your inbox with the key context attached.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send Email
Sends an email via gmail api using the authenticated user's google profile display name, requiring `is html=true` if the body contains html and valid `s3key`, `mimetype`, `name` for any attachment.
Why this helps
Important customer issues can be buried in a full call transcript and miss the attention they need.
- Bring explicitly stated urgent issues to your attention quickly.
- Include a short evidence-based summary and source context.
- Avoid alerts for routine discussion by defining urgency clearly.
Setup
Build it in a few focused steps.
- 1Connect AssemblyAI and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for urgent transcript alerts.
- 3Tell Notis to send an email only when the transcript clearly states an urgent blocker, outage, or escalation, and to quote or summarize the supporting detail.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real transcript that includes a known urgent issue and verify the alert.
Questions about this workflow
How does it decide something is urgent?
Define the criteria in the instruction, such as an explicit outage, blocker, or escalation. Notis should skip ambiguous mentions.
Who receives the alert?
Specify the recipient address in the automation instruction and check it during the test.
Can it include a transcript link?
It can include a link only if the webhook data provides one.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link AssemblyAI to Gmail. A trigger fires from one place; an action lands in another.
AssemblyAI triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
AssemblyAI and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Gmail.