Follow up while the customer conversation is fresh
Get the promised next steps into a draft before they slip off your list.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Why this helps
It is easy to lose track of what you promised a customer while switching from calls back to the rest of the business.
- Keep follow-up grounded in what was actually said.
- Make promised next steps easy to review and send.
- Avoid reconstructing call details from memory.
Setup
Build it in a few focused steps.
- 1Connect AssemblyAI and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for customer call follow-ups.
- 3Tell Notis to draft a concise customer email with only explicit commitments and next steps from each completed transcript.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real call transcription and review the recipient and draft content.
Questions about this workflow
Does it know which customer to email?
Only if the webhook payload or instruction provides a reliable recipient address. Review the draft before sending.
Will it invent a promised deadline?
Instruct Notis to include only deadlines stated in the transcript and flag missing dates for your review.
Does this workflow send messages?
No. It creates a Gmail draft so you can check it first.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link AssemblyAI to Gmail. A trigger fires from one place; an action lands in another.
AssemblyAI triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
AssemblyAI and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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