Turn an Amazon review check into a contextual WhatsApp reply
When a request calls for a product feedback check, summarize the relevant returned reviews and reply in the conversation where the question came up.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send reply
Send a reply to a specific message in a whatsapp conversation. this creates a contextual reply that shows which message you're responding to. note: the reply will be delivered to the recipient only if they have texted first.
Why this helps
Product research questions can stall when review evidence is scattered across listings and chat threads.
- Run review research in response to an incoming request.
- Keep the finding attached to the specific WhatsApp message being answered.
- Summarize only the question and product context you provide.
Setup
Build it in a few focused steps.
- 1Connect Asin Data API and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis which product reviews to inspect, what question to answer, and how to phrase the reply.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real request and a WhatsApp conversation with an existing message to reply to.
Questions about this workflow
Can the workflow answer any product question from reviews?
It can summarize relevant review data returned by Asin Data API. Keep the request tied to review evidence and provide product identifiers or context needed to find the right listing.
What does a contextual reply require?
The Send reply action replies to a specific message in a WhatsApp conversation. The workflow needs the relevant conversation and message context.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Asin data api to Whatsapp. A trigger fires from one place; an action lands in another.
Asin data api triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Asin data api and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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