Make recruiter handoffs clear to candidates
Give candidates continuity when their recruiting contact changes, with a simple message that explains what happens next.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send message
Send a text message to a whatsapp number. note: the message will reflect on the recipient's phone number only if they have texted first.
Why this helps
Candidates can lose context when ownership changes and the handoff is only recorded internally.
- Explain a contact change in plain language.
- Include a next step only when one is supplied.
- Reduce confusion when recruiting ownership changes.
Setup
Build it in a few focused steps.
- 1Connect Ashby and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for recruiter handoffs.
- 3In one instruction, tell Notis to use the supplied Ashby handoff details to send a brief candidate update only when contact, next step, number, and eligibility are available.
- 4Choose the notis_webhook trigger and choose where run reports should go.
- 5Test with one real recruiter handoff and verify the new contact and next step.
Questions about this workflow
Does Ashby provide a handoff event here?
No Ashby trigger events are listed. Start with a Notis webhook carrying the relevant handoff update.
What if the next contact is missing?
Have Notis report the missing contact and skip the candidate message until the detail is supplied.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ashby to Whatsapp. A trigger fires from one place; an action lands in another.
Ashby triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Ashby and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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