Send WhatsApp reminders for Ascora appointments
Give customers a timely reminder using the appointment information you provide to Notis.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Send template message
Send a template message to a whatsapp number.
Why this helps
Remembering which customers need appointment reminders adds repetitive work to an already busy schedule.
- Create a repeatable reminder routine.
- Use an approved template for messages outside the customer service window.
- Make upcoming appointments easier for customers to keep in view.
Setup
Build it in a few focused steps.
- 1Connect Ascora and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for appointment reminders.
- 3Tell Notis to use the appointment details you provide to prepare and send the appropriate WhatsApp template reminder.
- 4Pick a recurring schedule trigger and choose where run reports should go.
- 5Test with one real appointment and verify the chosen template is approved in WhatsApp.
Questions about this workflow
Does Ascora start the workflow automatically?
No Ascora trigger events are listed. This workflow starts on the recurring schedule you select, and Notis needs appointment information available to it for the reminder.
Why use a template message?
WhatsApp templates are required for marketing and messages sent outside the 24-hour window. The template must be approved before it can be used.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ascora to Whatsapp. A trigger fires from one place; an action lands in another.
Ascora triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Ascora and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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