Present Ascora service options in a WhatsApp list
Make service choices easier to scan and select inside a customer's active WhatsApp conversation.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send interactive list
Send an interactive list message to a whatsapp number. list messages allow users to select from up to 10 options in a structured format. great for menus, catalogs, or choices. note: the message will be delivered to the recipient only if they have texted first.
Why this helps
Explaining several service options in free text can make it harder for customers to compare and choose.
- Present up to ten choices in a structured format.
- Make customer selection simpler on mobile.
- Base the list on details included with the webhook.
Setup
Build it in a few focused steps.
- 1Connect Ascora and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for service choices.
- 3Tell Notis to build a clear WhatsApp list from the service options included in the webhook request.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real set of options and a customer who has texted your WhatsApp number.
Questions about this workflow
How many options can the list include?
The Send interactive list action supports up to ten options.
Can Notis infer which services Ascora offers?
Include the relevant service choices in the webhook request. No Ascora trigger events are listed as a source for this workflow.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ascora to Whatsapp. A trigger fires from one place; an action lands in another.
Ascora triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Ascora and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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