Offer a simple WhatsApp next step for Ascora quotes
Replace an open-ended follow-up with a small set of clear choices for a customer who has already messaged you.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send interactive buttons
Send an interactive button message to a whatsapp number. button messages allow users to quickly respond by tapping up to 3 predefined buttons. perfect for yes/no questions, quick choices, or call-to-action scenarios. note: the message will be delivered to the recipient only if they have texted first.
Why this helps
Quote follow-up can stall when customers have to compose a response from scratch.
- Make it easier for a customer to respond quickly.
- Offer up to three predefined choices.
- Keep quote follow-up tied to the context supplied in the webhook.
Setup
Build it in a few focused steps.
- 1Connect Ascora and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for quote follow-up.
- 3Tell Notis to send a concise WhatsApp button message about the quote and offer up to three useful next steps.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real quote and a customer who has already texted your WhatsApp number.
Questions about this workflow
What information does this need from Ascora?
Ascora does not list trigger events here. Include the relevant quote details in the webhook request so Notis can write a grounded message.
Will the buttons reach a customer who has not messaged first?
No. WhatsApp interactive button messages are delivered only if the recipient has texted your number first.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ascora to Whatsapp. A trigger fires from one place; an action lands in another.
Ascora triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Ascora and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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