Get subscription details for Ascora support requests
See the relevant subscription while handling the service request, so the next response can be based on current billing details.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve subscription
Retrieves detailed information for an existing stripe subscription using its unique id.
Why this helps
Support requests stall when someone must leave the request, locate Stripe, and search for the subscription by hand.
- Keep subscription context with the incoming support task.
- Reduce manual search and context switching.
- Report when a request lacks its subscription reference.
Setup
Build it in a few focused steps.
- 1Connect Ascora and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to retrieve the Stripe subscription referenced in an Ascora support request and summarize the details needed for follow-up.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real request and confirm the subscription details in Stripe.
Questions about this workflow
Does this change the subscription?
No. It retrieves subscription details for review.
What does the request need to include?
The Stripe retrieve subscription action uses the unique subscription id. Include that reference in the Ascora request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ascora to Stripe. A trigger fires from one place; an action lands in another.
Ascora triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Ascora and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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