Keep refund follow-up connected to Ascora work
Review refunds in a regular pass and bring relevant customer context forward before a follow-up gets missed.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Refunds
Lists stripe refunds, sorted by creation date descending (newest first), with optional filtering by charge or payment intent and pagination support.
Why this helps
Refunds can be completed in billing while the related customer or service follow-up remains unresolved.
- Make refund follow-up part of a repeatable routine.
- Summarize refund records relevant to customer work.
- Highlight missing context that needs investigation.
Setup
Build it in a few focused steps.
- 1Connect Ascora and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to list Stripe refunds related to Ascora work and summarize any customer follow-up that remains necessary.
- 4Pick a recurring schedule and choose where run reports should go.
- 5Test once and verify the refund records and context in Stripe.
Questions about this workflow
Can this show refunds for a particular charge or payment intent?
Yes. The Stripe list refunds action supports filtering by charge or payment intent, as well as pagination.
Does the workflow contact the customer?
No. It retrieves refund records and reports follow-up context.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ascora to Stripe. A trigger fires from one place; an action lands in another.
Ascora triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Ascora and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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