Check Stripe customer details during Ascora follow-up
Get the billing record alongside the service request, without a separate manual search in Stripe.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve customer
Retrieves detailed information for an existing stripe customer using their unique customer id.
Why this helps
Customer support and service follow-up slow down when billing details are buried in another app.
- Reduce app switching during customer follow-up.
- Make relevant Stripe customer details available in the run report.
- Flag requests that lack a usable customer identifier.
Setup
Build it in a few focused steps.
- 1Connect Ascora and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to retrieve the Stripe customer associated with an Ascora follow-up request and report the details relevant to the task.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real request and check the retrieved customer details.
Questions about this workflow
What does this workflow change in Stripe?
Nothing. It retrieves the customer record for review.
What does it need to find a customer?
The Stripe retrieve customer action requires the unique Stripe customer id. Include it in the request or provide another dependable way for Notis to locate it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ascora to Stripe. A trigger fires from one place; an action lands in another.
Ascora triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Ascora and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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