Get charge details for Ascora payment issues
Bring the charge record into the investigation while the payment issue is fresh, with its key details in the run report.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve Charge Details
Retrieves full details for an existing stripe charge using its unique id.
Why this helps
Investigating a payment issue takes longer when the charge reference and its details are in different places.
- Reduce manual charge searches during issue triage.
- Keep payment context close to the original request.
- Flag requests that need a charge id before investigation can proceed.
Setup
Build it in a few focused steps.
- 1Connect Ascora and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to retrieve the Stripe charge referenced by an Ascora payment issue and summarize details relevant to investigation.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real issue request and verify the retrieved charge in Stripe.
Questions about this workflow
Does this create a refund?
No. It retrieves charge details only. A separate refund action would be needed to issue a refund.
What reference does it need?
The Stripe action retrieves details by the charge's unique id. Include that id in the request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ascora to Stripe. A trigger fires from one place; an action lands in another.
Ascora triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Ascora and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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