Spot recurring themes across customer feedback
Make a new working sheet from feedback documents, with each theme grounded in customer evidence.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create sheet from JSON
Creates a new google spreadsheet and populates its first worksheet from `sheet json`, which must be non-empty as its first item's keys establish the headers.
Why this helps
Feedback spread across documents is hard to compare, so repeated requests can go unnoticed.
- Group recurring requests in one reviewable artifact.
- Keep supporting excerpts beside each theme.
- Make gaps and follow-up questions visible.
Setup
Build it in a few focused steps.
- 1Connect Aryn and Google Sheets once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis to analyze the submitted feedback documents and create a sheet with theme, supporting excerpt, source reference, sentiment if explicit, and open question.
- 4Pick a webhook trigger and choose where run reports should go.
- 5Test with a real feedback set and verify that excerpts support the themes.
Questions about this workflow
Can the workflow measure how common a theme is?
It can count mentions in the submitted material. The result only represents the documents included in that run.
Does it determine customer sentiment reliably?
Ask it to label sentiment only when clearly supported by the text and otherwise mark it uncertain.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Aryn to Google Sheets. A trigger fires from one place; an action lands in another.
Aryn triggers
Google Sheets actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Sheet to Spreadsheet
Adds a new sheet (worksheet) to a spreadsheet. use this tool to create a new tab within an existing google sheet, optionally specifying its title, index, size, and other properties.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Aggregate Column Data
Searches for rows where a specific column matches a value and performs mathematical operations on data from another column.
Append Dimension
Tool to append new rows or columns to a sheet, increasing its size. use when you need to add empty rows or columns to an existing sheet.
Batch get spreadsheet
Retrieves data from specified cell ranges in a google spreadsheet; ensure the spreadsheet has at least one worksheet and any explicitly referenced sheet names in ranges exist.
Batch update spreadsheet
Updates a specified range in a google sheet with given values, or appends them as new rows if `first cell location` is omitted; ensure the target sheet exists and the spreadsheet contains at least one worksheet.
Batch Update Values by Data Filter
Tool to update values in ranges matching data filters. use when you need to update specific data in a google sheet based on criteria rather than fixed cell ranges.
Clear Basic Filter
Tool to clear the basic filter from a sheet. use when you need to remove an existing basic filter from a specific sheet within a google spreadsheet.
Clear spreadsheet values
Clears cell content (preserving formatting and notes) from a specified a1 notation range in a google spreadsheet; the range must correspond to an existing sheet and cells.
Connect any two apps with Notis in the middle.
Aryn and Google Sheets, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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