Make customer feedback easier to act on
Bring feedback notes together and save recurring themes, representative examples, and unanswered questions in Drive.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create a File from Text
Creates a new file in google drive from provided text content (up to 10mb), supporting various formats including automatic conversion to google workspace types.
Why this helps
Feedback is hard to use when observations stay scattered across notes and messages.
- Group repeated observations for easier review.
- Retain examples that explain each theme.
- Separate observed feedback from assumptions or proposed actions.
Setup
Build it in a few focused steps.
- 1Connect Aryn and Google Drive once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to use Aryn to group submitted customer feedback into recurring themes, include short supporting examples, and separate observations from suggestions, then create a Drive summary.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with real feedback notes and confirm examples are represented accurately.
Questions about this workflow
Can it tell us which theme matters most?
It can count or summarize patterns visible in the submitted material, but it needs your criteria or data to judge business priority.
Can it track trends over time?
A single run summarizes the provided material. Supply prior-period data and ask for a comparison if you need a trend view.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Aryn to Google Drive. A trigger fires from one place; an action lands in another.
Aryn triggers
Google Drive actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add file sharing preference
Modifies sharing permissions for an existing google drive file, granting a specified role to a user, group, domain, or 'anyone'.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Copy file
Duplicates an existing file in google drive, identified by its `file id`.
Create Comment
Tool to create a comment on a file. use when you need to add a new comment to a specific file in google drive.
Create Shared Drive
Tool to create a new shared drive. use when you need to programmatically create a new shared drive for collaboration or storage.
Create File or Folder
Creates a new file or folder with metadata. use to create empty files or folders, or files with content by providing it in the request body (though this action primarily focuses on metadata creation).
Create a File from Text
Creates a new file in google drive from provided text content (up to 10mb), supporting various formats including automatic conversion to google workspace types.
Create a folder
Creates a new folder in google drive, optionally within a parent folder specified by its id or name; if a parent name is provided but not found, the action will fail.
Create Reply
Tool to create a reply to a comment in google drive. use when you need to respond to an existing comment on a file.
Connect any two apps with Notis in the middle.
Aryn and Google Drive, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Google Drive.