Process approved refunds from AI case reviews
Turn a reviewed and approved case outcome into a Stripe refund request with the relevant payment reference.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
Approved refund requests can be delayed when case context and payment records sit in separate tools.
- Move approved cases into refund processing
- Use the supplied charge or payment intent reference
- Keep a report of the refund action
Setup
Build it in a few focused steps.
- 1Connect Arize AX and Stripe once in the Notis portal.
- 2Create an automation in Automations, then choose New Automation.
- 3Tell Notis to create a full or partial refund only for an approved request with a valid charge or payment intent ID.
- 4Choose the Notis webhook trigger and where run reports should go.
- 5Test with one approved real example and verify the refund outcome.
Questions about this workflow
What payment reference is needed?
The request must identify either a Stripe charge ID or a payment intent ID.
Can the workflow refund every failed evaluation automatically?
The instruction should require an approved refund request. A failed evaluation by itself does not establish that a refund is appropriate.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Arize AX to Stripe. A trigger fires from one place; an action lands in another.
Arize AX triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Arize AX and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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