Explain reported customer impact clearly
Bring the evidence and next steps together before you communicate an impact update.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Why this helps
Customer impact updates take extra effort when technical findings need to be translated into a clear, accurate message.
- Translate supplied technical details into plain language.
- Separate confirmed impact from unknowns.
- Review the message before sending.
Setup
Build it in a few focused steps.
- 1Connect Arize AX and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3In one instruction, ask Notis to draft a plain-language impact update from webhook reports, using only supplied facts and next steps.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real report and review the accuracy and tone.
Questions about this workflow
Can it determine which customers are affected?
Only if the report provides that information. The draft should identify unknown scope instead of guessing.
Will this send the update to customers?
No. This workflow creates a draft for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Arize AX to Gmail. A trigger fires from one place; an action lands in another.
Arize AX triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Arize AX and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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