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Connect Jira issues using record relationships

Carry a relationship from structured record context into Jira, where related work can be followed together.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Link Issues

Links two jira issues using a specified link type with optional comment.

Why this helps

Related tickets are harder to find when their connection exists only in a separate database.

  • Make a supplied record relationship visible between Jira issues.
  • Help teammates move between related work without searching manually.
  • Add a comment with the link action when useful.

Setup

Build it in a few focused steps.

  • 1Connect ApptiveGrid and Jira once in the Notis portal.
  • 2Create an automation from Automations, New Automation, and give it a name.
  • 3Describe how supplied relationship context identifies the two issues and the intended link in one instruction.
  • 4Choose the webhook trigger and where run reports should go.
  • 5Test with a real relationship and both Jira issues.

Questions about this workflow

Does this make a Jira issue from each record?

No. It links two existing Jira issues identified by the context provided.

How should the relationship type be chosen?

State the intended relationship in your instruction and ensure it matches a link type configured in Jira.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link ApptiveGrid to Jira. A trigger fires from one place; an action lands in another.

ApptiveGrid triggers

Jira actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Attachment

Uploads and attaches a file to a jira issue.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Comment

Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.

ActionInstant

Add Watcher to Issue

Adds a user to an issue's watcher list by account id.

ActionInstant

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

ActionInstant

Bulk Create Issues

Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.

ActionInstant

Create Issue

Creates a new jira issue (e.g., bug, task, story) in a specified project.

ActionInstant

Link Issues

Links two jira issues using a specified link type with optional comment.

ActionInstant

Create Project

Creates a new jira project with required lead, template, and type configuration.

ActionInstant

Connect any two apps with Notis in the middle.

ApptiveGrid and Jira, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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